Task Traking
Streamlining the management of complex aviation workflows with ease. Digital transformation demands a comprehensive approach our team can deliver!
Over the past two years, 25.6 millions travelers with disabilities have taken 76.9 millions trips, spending nearly $50 millions annually.
With their campanions, total spending exceeds $100 billions per year.
↓ Automatic task-tracking and progress with notifications in real-time.
- Intuitive task assignment.
- Match resources with real-time flight activity and workload
demand. - Assign, reassign, cancel resources with one click
WE MAKE SURE YOU GET THE BASICS RIGHT
- See all your operation at-a-glance (above and below the
wing). - Task progress with real-time location reporting via
geolocation and Iot. - Milestone completion confirmation.
- Proof of service delivery through image-capture, QR
scanning, etc. - Automatic flight activity feeds with alerts.
↓ Automatic agent shift management and resource demand tracking.
- See current shifts by contract in real-time
- Drill-down capability
- Timeline shows progress including shift splits and breaks
- Alerts and notifications for overtime
- See current shifts by contract in real-time
- Drill-down capability
- Timeline shows progress including shift splits and breaks
- Alerts and notifications for overtime
- Dynamic roster database with shift assignments
- Shift start & end notifications to mitigate overtime.
- Shift-builder linked to real-time operations.
- Upcoming workload demand linked to real-time flight
activity. - Automatic workload forecast with peak mitigation
Industry data shows that, 85% of travelers prioritize eaircraft cleanliness, and 70% would choose and airline based on its cleaning protocols.
↓ Passenger services
- The handheld application enables the team to timestamp and document the operation as it evolves, capturing exceptions, special situations and service delivery.
- Managers can get alerts for shift start-end for each team member for OT awareness.
- The training compliance module generates alerts to notify team members when they lack the necessary qualifications for the operations they seek to be assigned to.
- The system automatically shows the SLAs for the customer.
- Direct interaction with leading industry information platforms
provides real-time flight status.
Check-in & Boarding Gate Support
Monitor agent presence and shift compliance at check-in counters and boarding gates, ensuring timely passenger
processing and on-time departures. With live flight information status, the system provides tasks for trained staff members and optimizes assignments to minimize OT.
The handhelds can capture images for start of boarding and end of boarding events for timestamping. At check-in the camera feature enables the team to capture damaged bags images for acceptance and limit carrier and handler liability
Wheelchair Assistance and Special Passenger Handling
The system allows the staff to monitor the completion of support services for passengers with reduced mobility (PRM), VIP travelers, and unaccompanied minors ensuring seamless experience and regulatory compliance. The live map feature allows guardians to find the location of UMNRs
Aviation Security
Our platform verifies SLAs and agreed protocols and staffing by carrier, assigns resources and verifies that only trained and current individuals can accept tasks. The system enables the team to capture exceptions and special situations via handheld entries.
Janitorial and Other
Office and Restroom cleaning logs and protocols can now be automated. Lost and Found records, equipment check out, etc… ONE80DASH was envisioned to eliminate pen and paper functions when practical so that the teams can focus on executing their assigned tasks and instead of wasting precious time on administrative or clerical work.
Our system not only confirms that tasks are performed, but where and when, while capturing images and flight status enhancing accountability, reducing delays, and enabling data-driven performance insights for airline and ground handling operations
Our system not only confirms that task are performed, but where and when while capturing images and flight status enhancing accountability, reducing delays, and enabling data-driven performance insights for airline and ground handling operations
↓ Ramp services
- The handheld application enables the team to timestamp and document the operation as it evolves, capturing exceptions, special situations and service delivery.
- Managers can get alerts for shit start-end for each team member for OT awareness.
- The training compliance module generates alerts to notify team members when they lack the necessary qualifications for the operations they seek to be assigned to.
- The system automatically shows the SLAs for the customer.
- Direct interaction with leading industry information platforms provides real-time flight status.
Aircraft Arrival - Marshalling
The platform enables the team to document the aircraft arrival process and take pictures of any damage found on
arrival (bird strikes, hail, etc..)., Jetbridge attachment time, and first passenger deplaning reporting via handheld
automation. The back-office module provides images with a digital representation of the operation for quick and
adequate decision making
Load / Offload
Tracking of baggage loading/unloading status, lavatory servicing completion, and water servicing. The system enables the team to take pictures of cargo hold status,
capture baggage damage events via handheld, document service completion, and receive alerts about staffing needs, next assignments and provide flight status information in real-time.
Cabin Cleaning
Ensures thorough cleaning and disinfection of airport facilities, promoting a safe, healthy, and comfortable space for passengers and staff.
Pushback & Towing Verification
The platform enables the team to document pre-departure routines by customer and capture images about last minute baggage loading, compartment closing time, bridge retraction time and wing walker positioning.
Ground Equipment Deployment
Track movement and positioning of GSE (Ground Support Equipment) upon arrival and prior to departure. Captures images of services connected to aircraft for billing and SLA completion including unit start/stop timestamps.
Environmental Issues and Exceptions
The system enables the teams to monitor and document fuel spills and other reportable incidents.
- Reviews
What Our Customers Say
Witness firsthand the user appreciation for our uncomplicated ticketing system in their daily activities.
“The use of your technology in our Miami and Ft Lauderdale office has revolutionized our work output and allowed us to be more accountable of our resources. All of our technology has been streamlined to ensure customer service and attention to travel details is paramount. We are thankful for this technology because it also allows us to view passenger comments and monitor employee workloads. Thank you for your time.”
President of Service Company
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“Believing in Technology for a Safe and Dependable Airline Operation the only choice to Trust is One80dash”
Luis Carrodeguas
AA/Envoy Miami
“One80dash is by far the most comprehensive technology solution available in today’s market. The details in the data, improved performance, increased productivity & most reliable support. There is no better choice!”
Managing Director Service Company
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“One80dash is vital to the service we provide our customers and the smooth operation of our teams. It streamlines our day-to-day, and keeps us on task and focused on our service. With their advance reporting we have been able to identify areas of opportunity to improve our service”